HOW IT WORKS

Effortless Comfort. Elevated Living.

At The Turndown Club, true luxury means an impeccably reset home, without lifting a finger. Our meticulous process is designed to be as seamless and discreet as a 5-star hotel, allowing you to simply enjoy the serene, refreshed comfort of your space.

Step 1: Your Complimentary In-Home Visit

Your journey begins with a complimentary, no-obligation in-home consultation. We’ll get to know your unique home, preferences, and lifestyle to help you choose the perfect plan—whether it’s our Refresh Rhythm, Daily Reset, or the ultimate Total Turndown. This is your chance to see if The Turndown Club feels like a fit for your lifestyle.

Step 2: Lock In Your Founding Member Rate

If you love the idea of coming home to a perfectly reset space, you can reserve your spot during the visit with a fully refundable $199 deposit. This locks in exclusive Founding Member pricing and secures your preferred start date. We’re limiting our first wave to just 10 homes, so once they’re full, enrollment will pause.

Step 3: Secure & Seamless Home Access

Your peace of mind is our highest priority. We offer multiple secure options:

  • Smart Lock Integration
    We are fully compatible with leading smart lock systems (August, Schlage, Yale). You can issue unique, temporary codes for each visit, giving you complete control and a digital log of all entries.

  • High-Security Key Safes
    Prefer a physical key? Use a discreet, high-security key safe. You control the code at all times.

  • Alarm System Protocol
    We work with you to establish a smooth, secure alarm procedure.

Your Peace of Mind
Every Turndown Club team member passes rigorous background checks, is fully bonded and insured, and signs strict confidentiality agreements to protect your privacy.

Step 4: The Turndown Club Experience

On your scheduled service days, our expertly trained team arrives within your preferred window to transform your space.

  • Discreet Presence
    Trained in luxury hospitality standards, our team maintains a quiet, respectful presence, focusing solely on delivering your turndown service.

  • Hotel-Level Reset
    We meticulously refresh your bedroom(s) and bathroom(s): making beds with fresh linens, replenishing spa towels, polishing surfaces, emptying waste, and restocking essentials.

  • Communication & Updates
    You receive notifications when we arrive and depart, so you’re always in the loop, never interrupted.

Step 5: Effortless Consistency

The Turndown Club keeps your home feeling perpetually fresh.

  • Linen Management
    We provide and rotate premium linens and towels, expertly laundered and ready to use. Prefer your own linens? Simply leave them clean and ready.

  • Flexible Scheduling
    Skip or adjust visits (within plan terms) anytime with a quick text message.

Step 6: Ongoing Serenity

With The Turndown Club, you’ll rediscover the true meaning of home comfort. We handle every detail so you can reclaim your time, feel instantly at ease, and simply enjoy a space that feels thoughtfully cared for, every single day.

Your home deserves the same care as a five-star retreat. Let’s get started.